At MolecularRecipes.com customer satisfaction is our #1 goal. We stand behind the quality of our products and will make things right if you are not satisfied with your purchase. We believe that we can work together with our customers to make every purchase a positive experience. Our shipments are carefully inspected before leaving our warehouse, but in the event you are not satisfied with your purchase, simply contact us.
We have negotiated excellent shipping costs with international carriers and we pass those savings on to you. We can ship to virtually any address in the world. Note that there are restrictions on some products that cannot be shipped to international destinations.
We offer two shipping options to most international destinations, Standard and Expedited. Both shipping costs will be shown at checkout so you can select the best option for your needs.
When ordering goods from store.molecularrecipes.com or store.molecularrecipes.co.uk for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be.
Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from store.molecularrecipes.com or store.molecularrecipes.co.uk, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities. In this case, we may provide certain order, delivery and product information, such as titles, to our international carriers and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.
You can place orders in our online store Store.MolecularRecipes.com for the following countries: Australia, Austria, Belgium, Brazil, Bulgaria,Canada, Chile, Colombia, Croatia, Cyprus, Czech Republic, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Israel, Ireland, Italy, Japan, Latvia, Lithuania, Luxemburg, Macau, Malaysia, Maldives, Malta, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Philipines, Puerto Rico, Romania, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, UAE, United Kingdom and Uruguay. If your country is not on this list, we can also ship products to you but please send us your address and order items using this web form.
You can shop at Store.MolecularRecipes.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.
The company adheres to strict industry standards for payment processing, including:
Store.MolecularRecipes.com is registered with the Authorize.Net Verified Merchant Seal program.